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Product Care

General Cleaning

cleaning floor RET2Cr2 Hardwood floors adds warmth and elegance to any environment. Keeping your floor clean is essential to maintain its beauty and luster between professional maintenance visits. Dirt and silt, in areas of high traffic, will wear the floor’s finish and cause scratches. You can remove dirt from the flooring using a Swiffer or a soft mop. Jasso floors recommends that if you wipe your flooring with a dump rag, you should then dry the surface with a soft cloth towel. Never mop your floors, as this may permanently damage the finish and could void your warranty.

Food and liquid spills should be cleaned immediately using a cloth damped with water, if the spill is oil-based, such as grease and will not wipe up with water, dilute a small amount of soap and lightly wipe the area.

 

Tips and Recommendations

  • Do not use excessive water on your Floors.
  • Clean up spills immediately with a soft towel.
  • Oil the floor at least once a year.
  • Don’t drag furniture as this may scratch the floor.
  • Use products specifically designated for hardwood floors.
  • Vacuum it with a bare floor attachment, not a vacuum beater bar.
  • Use sheers or blinds to protect your floor from direct sun rays.
  • Avoid using high heels as this may damage the floor.
  • Keep pet’s nails and claws trimmed.
  • Maintain a comfortable environment and temperature. Not extreme humidity.

Warranty

Jasso Floors WarrantyJasso Floors, LLC warranties the workmanship of your hardwood floors for one year after the completion of work. Our workmanship is guaranteed to be of a great quality.  If any defects due to faulty workmanship become noticeable, Jasso Floors will correct the problem free of any charge.

This warranty does not cover damage caused by abuse, neglect, improper use or cleaning agents. Jasso Floors will warrant your labor for a period of one year from the completion of the installation. Types of service provide at no extra charge under the terms of the warranty include repair of loose molding, floor boards and transitions.

This warranty does not apply for gouges scratched or damage caused by water, erosion, insects, pets, spiked heel shoes, neglect, misuse, insufficient protection, improper maintenance, not maintaining proper humidity conditions or failure to follow our written instructions. We cannot guarantee against fading due to sunlight. As time goes by natural exposure to sunlight will slightly change the color of any hardwood floor. Since hardwood is a natural product your hardwood floor will continue to shrink and expand and depending on the season, humidity and heating conditions. Even if your hardwood floor is properly installed, the strips may shrink a little depending on the time of year. Any small gaps that might occur between the strips are normal and not covered by this warranty